Why Us? | Highlands

A typical question from new clients is “Who are these guys?” Well, to help answer that question, here are some of the key reasons why our clients choose us for performing their software development projects:

Customer-Oriented Approach

Our ultimate goal is to add value to your business. We match our processes to fit your preferences, so you feel comfortable and secure outsourcing work to an offshore team. Our project managers and software developers act as extensions of your existing organization to seamlessly blend into your processes while bringing tangible cost savings. Moreover, we focus on long term partnerships with our clients. This allows us to gather exclusive knowledge of the client’s business while delivering the highest quality service at the lowest cost.

Seamless Communication

Our customers and partners tell us we’re easier to communicate with than other outsourcing companies. One reason is that our management team consists of strong managers who have rich international business experience. They have lived in the USA or Western Europe long enough to understand and appreciate the language, and more importantly, the cultural nuances of doing business your way. We understand how passionate you are about your business, and we cultivate the same passion ourselves. Because of this shared view, we guarantee fast responses and nearly 24 hour, 5 day a week availability to discuss your issues through multiple channels of communication.

Reasonable Cost

Our clients benefit from the smart offshore delivery model. We have on staff the best talent in IT from the New Delhi NCR region of India, an area famous for its strong educational system and even stronger population of University graduates. We staff our project teams with top regional software professionals at about a quarter the rates of other US development companies. Because our quality and speed is good or better than you’ll find elsewhere, collaborating with us gives you an excellent return on your investment.

Best Practices

With over 300 major development projects delivered, we have acquired expertise in scalable software development, which in its turn gives you an extremely reliable end product of consistently high quality. Our diverse experience and knowledge base informs the work of our teams and helps shape our rigorous developer training program, which largely consists of veteran programmers working with and mentoring new hires.

Qualified Expertise

The New Delhi NCR region of India, where our offshore office is located, is one of the most technically advanced areas within India. With sixteen Indian Institutes of Technology (IIT) universities throughout India (similar to Stanford and MIT universities), more than fifty years of scientific research in the high-tech field has created a world-renown system of technical education and software development engineer training. Our software engineers frequently win worldwide software competitions, demonstrating qualifications and experience levels that are more advanced than any competitor country.

Stable Qualified Teams

Highlands is a well-regarded employer in the local labor market, offering excellent compensation along with a career-based corporate culture and interesting project work. Thanks to HR top-grading, corporate training centers, collaboration with the top technical universities, and a compelling benefits package, we’re able to nurture, attract and retain the best IT talent. Our team consists of highly knowledgeable software engineering professionals, each with 3 to 25 years of experience in real software development projects. We have a very low personnel turnover rate, which allows us to prevent information leakage, keep the teams stable, and teamwork effective.

Favorable Time Difference

Our office is open 24 hours, 5 days per week. Having multiple shifts working for you allows projects to move forward much faster than if they were delivered by a single team limited to one time-zone. Our managers and tech leads adjust time-zones to work with you to review past work and set new tasks;, then while you’re asleep, our developers work on the project. Changes are ready by the time you come back to the office in the morning. This allows you to get “overnight turnaround” every day.

Comprehensive Solution

We cover the full software development life cycle, from business analysis to quality assurance and deployment, to post-launch maintenance. For a client, this means there is one vendor handling the entire job. This prevents any hand waving or finger pointing, and makes your budget and timeline more predictable. We take full responsibility for the process, which gives you complete confidence in the end result.