How We Work | Highlands

Highlands is a software development innovator providing full-cycle high quality services to its customers worldwide.

Commitment to Quality

Being a customer-oriented company, we do our best to make our processes as clear and transparent for you as possible.We adhere to the best industry practices and always commit to delivering the kind of high quality result that you would expect from your vendor. We place the major focus on delivering secure, reliable solutions of long-term value that enable our customers to concentrate on their core business objectives.

Software Development Process

We recommend breaking up the software development process into several iterations (or stages). Our most common iterative approach includes:

  • Initial requirements gathering
  • Planning and project details specification
  • Prototype creation
  • Submission of demo versions for your approval
  • Comprehensive product testing
  • Final version delivery
  • Solution implementation, stabilization and user training
  • Established development methodology

Depending on project objectives, complexity level, and customer specific requirements, we will recommend the most suitable methods to deliver faster, cheaper, and better results, and provide a sound development process with full control over each development stage.


Our project management policy is aimed at providing maximum transparency for key goals and commitments, budgeting, workload planning, and all metrics used in the process We communicate a detailed activity plan to every person involved in the project, which will:

  • Define major and minor stages of the process
  • Show objectives and deliverables at the end of each stage
  • Reflect which processes, methods, techniques, and methodologies are to be used
  • Display human resources and qualifications that are required
  • Assign roles and responsibilities for each team member

Our clients can expect to receive periodic updates, permitting evaluation of the progress made on the project.

Quality Management System

We understand the paramount importance of quality assurance processes. That’s why we engage our independent QA team in product development very early – shortly after the initial project requirements have been identified. Our Quality Management System ensures full compliance of our software solutions with international quality standards and enables our partners from all over the world to entrust their software development initiatives to Highlands.